Gaming at okjli should always be fun, social, and within your means. We take our responsibility to Filipino players seriously — which is why we've built a full suite of player protection tools, strict age verification, and self-exclusion options right into the platform. Your wellbeing comes first, always.
okjli gives every Filipino player the tools they need to keep gaming fun and manageable. These features are available to all registered players at any time — no questions asked, no waiting period for restrictions.
Set a daily, weekly, or monthly cap on how much you can deposit into your okjli account. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period to give you time to reconsider — because we want you to be sure.
Set a maximum session duration for your gaming activity. Once your time limit is reached, okjli will automatically log you out. This is a simple but powerful way to make sure you're not spending more time on the platform than you intended.
Enable periodic on-screen pop-ups that show you how long you've been playing and your net gaming activity for the session. These gentle reminders help you stay aware of your gaming behaviour without interrupting the fun unnecessarily.
Need a short break? Request a temporary account suspension for 24 hours, 7 days, or 30 days. During a cooling-off period, your account is completely locked for gaming — you cannot deposit, wager, or access any games until the period ends.
If you feel you need a longer break from gaming, you can request self-exclusion for a minimum of six (6) months. Self-exclusion is processed within 24 hours and cannot be reversed during the exclusion period. Your wellbeing is more important than your account activity.
Our dedicated support team is available around the clock via live chat. Whether you want to set a limit, request a cooling-off period, or just talk to someone about your gaming habits, we're here — day or night, including weekends and Philippine holidays.
Responsible gaming starts with self-awareness. Here are some common warning signs that gaming may be becoming a problem. If you recognise any of these in yourself or someone you care about, please reach out to our support team or use one of okjli's player protection tools.
Chasing losses — Continuing to play or increasing bet sizes in an attempt to win back money you've already lost.
Gambling with money you can't afford to lose — Using funds meant for rent, bills, groceries, or other essential expenses to fund gaming activity.
Hiding your gaming activity — Feeling the need to conceal how much time or money you spend on gaming from family members or friends.
Neglecting responsibilities — Missing work, school, or family commitments because of gaming, or spending time gaming instead of fulfilling obligations.
Feeling unable to stop — Experiencing difficulty stopping or reducing your gaming activity, even when you want to.
Borrowing money to gamble — Taking loans, borrowing from family or friends, or using credit to fund gaming sessions.
Mood changes tied to gaming — Feeling anxious, irritable, or depressed when not gaming, or using gaming as a way to escape stress or personal problems.
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use okjli's responsible gaming tools or speak with our support team right away.
If you answered yes to any of the above, please contact our 24/7 support team via live chat. You can also use okjli's self-exclusion or cooling-off tools directly from your account settings — no judgment, no delay.
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to adults aged 21 years and above. This is not just a rule — it is a legal requirement that okjli enforces rigorously to protect young Filipinos from the potential harms of gambling.
okjli uses a multi-layer age and identity verification process to ensure that no one under the age of 21 can register or access gaming content on the platform. Every new player must complete Know Your Customer (KYC) verification before making their first deposit or placing any wager.
If we discover that a player has provided false information about their age, their account will be immediately suspended, all winnings will be forfeited, and the matter will be reported to PAGCOR as required by our licensing obligations.
All new okjli players must submit a valid Philippine government-issued ID — such as a PhilSys National ID, passport, SSS card, UMID, or driver's licence — to verify their identity and confirm they are 21 years of age or older.
In addition to document verification, okjli requires a real-time selfie liveness check to confirm that the person registering matches the submitted ID. This prevents identity fraud and underage access.
okjli's compliance team continuously monitors accounts for indicators of underage access or identity misrepresentation. Suspicious accounts are flagged for manual review and may be suspended pending re-verification.
We strongly encourage parents and guardians to install parental control software on shared devices and to keep their okjli login credentials private. If you suspect a minor has accessed your account, contact our support team immediately.
Sometimes the best decision is to step away. okjli makes it easy to take a break — whether for a few days or permanently. All exclusion requests are processed promptly and with complete confidentiality.
A quick 24-hour break from all gaming activity. Ideal if you've had a frustrating session and want to clear your head before playing again. Takes effect immediately upon request.
A full week away from the platform. Your account is locked for all gaming, deposits, and withdrawals. A good option if you feel your gaming has been more frequent than usual lately.
A full month of account suspension. This gives you meaningful time to reassess your gaming habits, seek support if needed, and return to the platform only when you feel genuinely ready.
For players who need a serious, extended break. Minimum six months, with options for one year, five years, or permanent exclusion. Cannot be reversed during the exclusion period — by design.
Live Chat
Contact our 24/7 support team via live chat and request a self-exclusion or cooling-off period. Our team will process your request within 24 hours.
Account Settings
Log in to your okjli account, navigate to Responsible Gaming in your account settings, and select your preferred exclusion option directly.
Email Support
Send a request to [email protected] with the subject line "Self-Exclusion Request." Include your registered email and preferred exclusion period.
okjli is built for Filipino players who love the thrill of gaming and know how to keep it fun. Explore our full range of slots, bingo, live casino, and sports betting — with the confidence that okjli has your back every step of the way.
PAGCOR Regulated | 21+ Only | Play Responsibly | Self-Exclusion Available